Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated.

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E-Mail Support

Email Support

Provide a useful customer care channel that uses emails to address consumer problems about a product or service.

Solutions

We are always at your needs, so tell us if you want to know what is right for you!

Cost-efficient

Wide Usage

Online Assistance

24/7 Support

Traceable Service

Survey Conduction

Help Desk Services

Client Retention

Personalized Service

Competitive Analysis

Features

  • Trustworthy communication between clients
  • Wide accessibility of the emailing platforms
  • Real-time analytics and metrics for your services
  • Providing online assistance at any time
  • Low cost implementation
  • Customer satisfaction surveys are a viable option
  • It's ideal for busy consumers.

230+ international companies are happy working with Dalerio Consulting

Enhanced Security

We keep our clients' information safe and secure by communicating with them in a secure and confidential manner.

pci-dss

PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

gdpr

GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens.

iso

ISO — process certification that ensures clients’ data protection and management in accordance with global standards.

dmca

Digital Millennium Copyright Act is a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.

Services Catalog

01

Trustworthiness

Emails have a far higher trust value than other support methods. When a consumer submits a written and recorded complaint by email, their concerns are considered seriously.

02

Accessibility

Because of the widespread usage of smartphones, most users have constant access to their emails, even while they are on the go. Consumers may obtain ready support whenever they want it thanks to emails built within these smart gadgets.

03

Cost-efficiency

Other modes of help, such as audio or chat, can simply be linked with your email support system. It does not cost a fortune and produces measurable effects, boosting your return on investment over time.

04

Identifiable

Support through email may be tracked back by both the support staff and the user by their user IDs. This allows both parties to monitor if a problem was fixed on time.

05

Online Assistance

By not being physically there, you may assist your consumers from anywhere and anytime.

06

Surveys

Conduct several surveys and questionnaires on the services you provide. This allows you to get real-time company measurements and insights.

Clients Reviews

Beyond the technical work of building the site, Dalerio Consulting has displayed graphic design skill in producing images and visuals for the website. Their streamlined communication system and commitment to following through on requirements are notable.
Manager, KlimaTek
Client of Company
Dalerio Consulting's deliverables satisfied the client. The team demonstrated professionalism and readiness throughout the collaboration, leading the project to success. Above all, the client was highly impressed with their speed.
Admirim Dafku
Executive Director, Youth Activities Center

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