Email Support
Solutions
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Cost-efficient
Wide Usage
Online Assistance
24/7 Support
Traceable Service
Survey Conduction
Help Desk Services
Client Retention
Personalized Service
Competitive Analysis
Features
230+ international companies are happy working with Dalerio Consulting
Enhanced Security
We keep our clients' information safe and secure by communicating with them in a secure and confidential manner.
PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.
GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens.
ISO — process certification that ensures clients’ data protection and management in accordance with global standards.
Digital Millennium Copyright Act is a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.
Services Catalog
Trustworthiness
Emails have a far higher trust value than other support methods. When a consumer submits a written and recorded complaint by email, their concerns are considered seriously.
Accessibility
Because of the widespread usage of smartphones, most users have constant access to their emails, even while they are on the go. Consumers may obtain ready support whenever they want it thanks to emails built within these smart gadgets.
Cost-efficiency
Other modes of help, such as audio or chat, can simply be linked with your email support system. It does not cost a fortune and produces measurable effects, boosting your return on investment over time.
Identifiable
Support through email may be tracked back by both the support staff and the user by their user IDs. This allows both parties to monitor if a problem was fixed on time.
Online Assistance
By not being physically there, you may assist your consumers from anywhere and anytime.
Surveys
Conduct several surveys and questionnaires on the services you provide. This allows you to get real-time company measurements and insights.
Clients Reviews
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