Tech Support
Be at your clients’ side to assist and guide them through any technical issues they may encounter
Solutions
We are always at your needs, so tell us if you want to know what is right for you!
Troubleshooting
Automation
Virtual Assistance
Help Desk Services
Device Configuration
Technical Services
Remote PC Repair
Network Configuration
System Update Handling
Contact Center Solutions
Features
- Giving customers fast and accurate feedback
- Assisting in the deployment of new apps
- Troubleshooting network problems
- Following up with clients to confirm the issue has been fixed
- Installing and configuring devices and software
- Technical problem solving
- Guiding clients through a sequence of steps to address an issue
230+ international companies are happy working with Dalerio Consulting
Enhanced Security
We ensure secure communication, being provided with different certifications and legal documents, that demonstrate the trusfullnes and confidence with our clients. Our facilities ensure safety and privacy of every customer’s personal information.
PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.
GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens.
ISO — process certification that ensures clients’ data protection and management in accordance with global standards.
Digital Millennium Copyright Act is a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.
Services Catalog
Technical Support
Provide your customer with technical assistance and answer any of their questions.
IT Solutions
Provide the most effective IT solutions for a variety of applications, systems, and devices.
Remote Assistance
Assist your clients from anywhere, knowing that they are only a phone call away from what they require.
Diagnostics
Periodic checks on hardware and software to detect possible failures, conflicts, and software-related issues.
Direct Access
Some tech services provide immediate access to the expertise and services that a person or company requires.
Software Assistance
Your consumers will never feel overwhelmed by your software solution if you provide a direct line to phone help, a dedicated team to handle email support, or live internet chats.
Clients Reviews

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Designer
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