Inbound Call Center Outsourcing
Provide exceptional customer service at any hour to improve conversion quality, by outsourcing your calls in order to lessen the waiting time and drop-call ratio.
Solutions
We are always at your needs, so tell us if you want to know what is right for you!
Virtual Assistance
24/7 Customer Support
Sale Opportunities
Client Retention
Personalized Service
Efficient Utilization of Assets
Market Analytics
Help Desk Services
Track Customer Interactions
B2B Outreaching
Features
- Call distribution for better management and efficiency
- Recording phone calls to control and manage quality parameters
- Integration of your existing CRM system
- Providing comprehensive reports and analytics
- Cloud deployment of operations and services from anywhere
- Scripting personalized messages that meet callers’ need
- Multi-device communication for ease of access
230+ international companies are happy working with Dalerio Consulting
Enhanced Security
We ensure secure communication, being provided with different certifications and legal documents, that demonstrate the trusfullnes and confidence with our clients. Our facilities ensure safety and privacy of every customer’s personal information.
PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.
GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens.
ISO — process certification that ensures clients’ data protection and management in accordance with global standards.
Digital Millennium Copyright Act is a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.
Services Catalog
Sales Closure
Collaborate with Dalerio's sales experts to expand your client base. We'll have a big impact on the results of calls generated by your digital marketing campaigns.
Phone Answering
The goal of direct response marketing is to get a reaction from your target demographic. We're here to help, and we'll work around your media schedule to offer staffing when expected call spikes occur.
Direct Response
Our inbound call center services will help you grow your sales. We coach and grow our agents once they begin working with customers to guarantee that they are ready to succeed.
Appointment Setting
Appointment scheduling services are essential to many industries, and often work hand in hand with our Lead Qualification support. Don't let another opportunity go away because you missed a phone call.
Lead Qualification
Your demands are best served by a company that provides inbound call center services. We begin by locating the appropriate decision maker at the prospective company and educating them on the advantages of doing business with you.
Technical Support
Your company must be able to meet your clients' technical support requirements. Our experts have the necessary technical knowledge, abilities, and expertise to meet such demands.
Clients Reviews
Manager, KlimaTek
Client of CompanyAdmirim Dafku
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