Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated.

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Inbound Call Center Outsourcing

Provide exceptional customer service at any hour to improve conversion quality, by outsourcing your calls in order to lessen the waiting time and drop-call ratio.

Check out today for an amazing opportunity!

Solutions

We are always at your needs, so tell us if you want to know what is right for you!

Virtual Assistance

24/7 Customer Support

Sale Opportunities

Client Retention

Personalized Service

Efficient Utilization of Assets

Market Analytics

Help Desk Services

Track Customer Interactions

B2B Outreaching

Features

  • Call distribution for better management and efficiency
  • Recording phone calls to control and manage quality parameters
  • Integration of your existing CRM system
  • Providing comprehensive reports and analytics
  • Cloud deployment of operations and services from anywhere
  • Scripting personalized messages that meet callers’ need
  • Multi-device communication for ease of access

230+ international companies are happy working with Dalerio Consulting

Enhanced Security

We ensure secure communication, being provided with different certifications and legal documents, that demonstrate the trusfullnes and confidence with our clients. Our facilities ensure safety and privacy of every customer’s personal information.

pci-dss

PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

gdpr

GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens.

iso

ISO — process certification that ensures clients’ data protection and management in accordance with global standards.

dmca

Digital Millennium Copyright Act is a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.

Services Catalog

01

Sales Closure

Collaborate with Dalerio's sales experts to expand your client base. We'll have a big impact on the results of calls generated by your digital marketing campaigns.

02

Phone Answering

The goal of direct response marketing is to get a reaction from your target demographic. We're here to help, and we'll work around your media schedule to offer staffing when expected call spikes occur.

03

Direct Response

Our inbound call center services will help you grow your sales. We coach and grow our agents once they begin working with customers to guarantee that they are ready to succeed.

04

Appointment Setting

Appointment scheduling services are essential to many industries, and often work hand in hand with our Lead Qualification support. Don't let another opportunity go away because you missed a phone call.

05

Lead Qualification

Your demands are best served by a company that provides inbound call center services. We begin by locating the appropriate decision maker at the prospective company and educating them on the advantages of doing business with you.

06

Technical Support

Your company must be able to meet your clients' technical support requirements. Our experts have the necessary technical knowledge, abilities, and expertise to meet such demands.

Clients Reviews

Beyond the technical work of building the site, Dalerio Consulting has displayed graphic design skill in producing images and visuals for the website. Their streamlined communication system and commitment to following through on requirements are notable.
Manager, KlimaTek
Client of Company
Dalerio Consulting's deliverables satisfied the client. The team demonstrated professionalism and readiness throughout the collaboration, leading the project to success. Above all, the client was highly impressed with their speed.
Admirim Dafku
Executive Director, Youth Activities Center

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