Over 10 years we helping companies reach their financial and branding goals. Onum is a values-driven SEO agency dedicated.

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Live Chat Support

Live Chat Support

Why should you provide your consumers with live chat support? It’s popular with customers!

Solutions

We are always at your needs, so tell us if you want to know what is right for you!

Positive Customer Experience

Virtual Assistance

Fast Response Time

Active Communication

Technical Support

Help Desk Services

24/7 Assistance

Personalized Service

Best Communication Practices

Features

  • Providing quite useful context
  • Conversational support is always available via live chat
  • Best practices are supported
  • Improving client engagements
  • Best practices in communication for a positive experience
  • Live chat assistance is available when you need it
  • Enhancing customer experience

230+ international companies are happy working with Dalerio Consulting

Enhanced Security

We ensure secure communication, being provided with different certifications and legal documents, that demonstrate the trusfullnes and confidence with our clients. Our facilities ensure safety and privacy of every customer’s personal information.

pci-dss

PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.

gdpr

GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens.

iso

ISO — process certification that ensures clients’ data protection and management in accordance with global standards.

dmca

Digital Millennium Copyright Act is a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.

Services Catalog

01

Flexibility

Operate at any hour of the day to answer any inquiries of your customers. Flexibility means that you can give your best with little effort.

02

Dedicated Groups

Create a specialized staff for your live chat support that will focus on providing the great customer experience that your customers have come to expect.

03

Operational Controls

Create a highly scalable team with committed leadership, well-defined SLAs, and unlimited potential.

04

Time-saving

The time it takes to respond to a query during a live chat is usually a fraction of a second, when it would ordinarily take a long time to resolve.

05

Increase sales

Chat support services help to increase ROI by establishing trust and confidence in clients that we are there to assist them at any time.

06

Customized support

Our staff believes in it, and as a result, we develop solutions that are tailored to your needs at any given time.

Clients Reviews

Beyond the technical work of building the site, Dalerio Consulting has displayed graphic design skill in producing images and visuals for the website. Their streamlined communication system and commitment to following through on requirements are notable.
Manager, KlimaTek
Client of Company
Dalerio Consulting's deliverables satisfied the client. The team demonstrated professionalism and readiness throughout the collaboration, leading the project to success. Above all, the client was highly impressed with their speed.
Admirim Dafku
Executive Director, Youth Activities Center

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