Live Chat Support
Solutions
We are always at your needs, so tell us if you want to know what is right for you!
Positive Customer Experience
Virtual Assistance
Fast Response Time
Active Communication
Technical Support
Help Desk Services
24/7 Assistance
Personalized Service
Best Communication Practices
Features
- Providing quite useful context
- Conversational support is always available via live chat
- Best practices are supported
- Improving client engagements
- Best practices in communication for a positive experience
- Live chat assistance is available when you need it
- Enhancing customer experience
230+ international companies are happy working with Dalerio Consulting
Enhanced Security
We ensure secure communication, being provided with different certifications and legal documents, that demonstrate the trusfullnes and confidence with our clients. Our facilities ensure safety and privacy of every customer’s personal information.
PCI DSS Level 1 certification — the highest level of security that ensures 100% data safety and allows gathering and processing financial and credit card information.
GDPR — full compliance with the EU General Data Protection Regulation act — a legal framework that sets scopes for the collecting and processing of personal data of the EU citizens.
ISO — process certification that ensures clients’ data protection and management in accordance with global standards.
Digital Millennium Copyright Act is a law that regulates the usage of copyrighted technology, devices and services and prohibits their unauthorized usage.
Services Catalog
Flexibility
Operate at any hour of the day to answer any inquiries of your customers. Flexibility means that you can give your best with little effort.
Dedicated Groups
Create a specialized staff for your live chat support that will focus on providing the great customer experience that your customers have come to expect.
Operational Controls
Create a highly scalable team with committed leadership, well-defined SLAs, and unlimited potential.
Time-saving
The time it takes to respond to a query during a live chat is usually a fraction of a second, when it would ordinarily take a long time to resolve.
Increase sales
Chat support services help to increase ROI by establishing trust and confidence in clients that we are there to assist them at any time.
Customized support
Our staff believes in it, and as a result, we develop solutions that are tailored to your needs at any given time.
Clients Reviews
Manager, KlimaTek
Client of CompanyAdmirim Dafku
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